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SMS and voice calls. Notifications, not marketing pages.

Connecting

In the dashboard, open Connectors, find Twilio and press Connect. The key you enter is checked against Twilio before anything is saved, so a key that is refused never becomes a connection that fails later.

What you will need

Getting the credential

  1. Sign up at Twilio Console
  2. Go to Account Dashboard
  3. Copy your Account SID and Auth Token
  4. Purchase a phone number from Phone Numbers section
  5. Use credentials to configure this connector

What an agent can do with it

Useful resources