Intercom - BoostGPT Documentation

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Connecting

In the dashboard, open Connectors, find Intercom and press Connect. The key you enter is checked against Intercom before anything is saved, so a key that is refused never becomes a connection that fails later.

What you will need

Field	What it is
Access Token	Your Intercom Access Token

Getting the credential

Log in to Intercom
Go to Settings → Developers → Developer Hub
Create a new app or select existing app
Go to Configure → Authentication
Generate an Access Token
Copy the generated token

What an agent can do with it

Tool	What it does
`get_me`	Get current user information
`get_contacts`	List contacts
`get_contact`	Get contact by ID
`create_contact`	Create a new contact
`update_contact`	Update an existing contact
`archive_contact`	Archive a contact
`search_contacts`	Search for contacts
`get_conversations`	List conversations
`get_conversation`	Get conversation by ID
`create_conversation`	Create a new conversation
`reply_to_conversation`	Reply to a conversation
`assign_conversation`	Assign conversation to admin or team
`close_conversation`	Close a conversation
`open_conversation`	Reopen a conversation
`get_admins`	List admins
`get_teams`	List teams
`get_tags`	List tags
`create_tag`	Create a new tag
`tag_contact`	Apply tags to a contact
`untag_contact`	Remove tags from a contact
`create_note`	Create a note for a contact
`get_notes`	List notes for a contact
`send_message`	Send a message to a contact

Useful resources

Intercom documentation