Creating Events

Accessing the Events Page

Log in to your BoostGPT dashboard
Navigate to Agents and select your agent
Click Events in the sidebar

Creating a New Event

Click Create Event to open the event form.

Basic Information

Field	Description	Example
Name	Unique identifier (no spaces, use snake_case)	`checkout_abandoned`
Label	Display name shown in dashboard	”Checkout Abandoned”
Description	Notes about this event	”Triggered when user leaves checkout page”

Prompt Template

The prompt template defines what message your agent receives when this event triggers. Without template: Your agent receives a generic message built from the context data. With template: Your agent receives a customized message with context variables injected.

User named {{user_name}} ({{user_email}}) abandoned their cart.

Cart details:
- Value: {{cart_value}}
- Items: {{items_count}}
- Last item viewed: {{last_item}}

Time on checkout page: {{time_on_page}} seconds.

Help them complete their purchase. Be friendly and offer assistance
with any concerns about shipping, payment, or the products.

Active Status

Toggle whether this event is active. Inactive events:

Won’t respond to trigger calls
Won’t count toward your trigger limit
Are useful for temporarily disabling triggers

Managing Events

Events List

The Events tab shows all your events with:

Event name and label
Trigger count (this month)
Active/inactive status
Quick actions (edit, delete, toggle)

Editing Events

Click the edit button on any event to modify:

Label and description
Prompt template
Active status

Note: Event names cannot be changed after creation. If you need a different name, create a new event.

Deleting Events

Delete events you no longer need. This:

Removes the event definition
Does not delete historical trigger logs
Future trigger calls for this event name will auto-create a new event

Event Limits

Your plan determines how many triggers you can make per month:

Plan	Triggers/Month
Free	100
Starter	1,000
Pro	5,000
Prime	20,000
Scale	Unlimited

Limits apply to total triggers across all events, not per event.

Trigger Logs

View trigger history in the Logs tab:

Timestamp of each trigger
Event name triggered
Context data passed
User info (if provided)
Source URL
Resulting chat URL

Use logs to:

Debug trigger implementations
Analyze user friction patterns
Understand which events fire most often

Next Steps

Prompt Templates

Advanced template techniques

Triggers

Fire triggers from your site via the widget

Getting Started

Choose Your Path

Providers & Models

Accessing the Events Page

Creating a New Event

Basic Information

Prompt Template

Active Status

Managing Events

Events List

Editing Events

Deleting Events

Event Limits

Trigger Logs

Next Steps

Prompt Templates

Triggers

​Accessing the Events Page

​Creating a New Event

​Basic Information

​Prompt Template

​Active Status

​Managing Events

​Events List

​Editing Events

​Deleting Events

​Event Limits

​Trigger Logs

​Next Steps

Prompt Templates

Triggers

Accessing the Events Page

Creating a New Event

Basic Information

Prompt Template

Active Status

Managing Events

Events List

Editing Events

Deleting Events

Event Limits

Trigger Logs

Next Steps