Branding Settings
The widget automatically inherits your agent’s branding. Configure these in Branding → Design and Content tabs:Widget-Specific Settings
These are configured in Branding → Design tab under the Chat Widget section:Position
Choose where the bubble appears on the page:- Bottom Right (default)
- Bottom Left
Auto Open
Automatically open the widget after a delay when the page loads.- Enable/Disable toggle
- Delay — seconds before the widget opens (1–60, default 5)
Open Style
Choose how the chat opens when a visitor clicks the bubble:- Normal — opens the current floating chat window.
- Agent dock — shows a centered input-style launcher at the bottom of the page and expands into a wider chat panel.
720px. You can change it in Branding → Chat Widget or by passing data-dock-width / dockWidth in the embed setup.
Greeting Bubbles
The widget shows your Message Greetings (from Content tab) as stacked chat bubbles above the floating button. Each greeting appears as a separate message card. Clicking any greeting bubble opens the widget. To configure greetings:- Go to Branding → Content tab
- Enable Message Greetings
- Add 1–4 greeting messages