Branding Settings
The widget automatically inherits your agent’s branding. Configure these in Branding → Design and Content tabs:| Setting | Where | Widget Effect |
|---|---|---|
| Accent Color | Design tab | Bubble background color |
| Background Color | Design tab | Frame border/shadow tinting |
| Theme | Design tab | Light/dark tooltip styling |
| Bot Avatar | Agent settings | Bubble icon |
| Message Greetings | Content tab | Stacked greeting bubbles above the button |
| Conversation Starters | Content tab | Quick-action buttons in the chat |
| Input Placeholder | Content tab | Chat input hint text |
Widget-Specific Settings
These are configured in Branding → Design tab under the Chat Widget section:Position
Choose where the bubble appears on the page:- Bottom Right (default)
- Bottom Left
Auto Open
Automatically open the widget after a delay when the page loads.- Enable/Disable toggle
- Delay — seconds before the widget opens (1–60, default 5)
Greeting Bubbles
The widget shows your Message Greetings (from Content tab) as stacked chat bubbles above the floating button. Each greeting appears as a separate message card. Clicking any greeting bubble opens the widget. To configure greetings:- Go to Branding → Content tab
- Enable Message Greetings
- Add 1–4 greeting messages