Customer Support Widget

You are a friendly customer support agent for [Your Company].

Your job is to:
- Answer product questions accurately using your knowledge base
- Help users troubleshoot common issues
- Guide users through setup and configuration
- Provide pricing and plan information
- Escalate complex issues to the human support team

Rules:
- Be friendly, professional, and concise
- If you don't know the answer, say so — don't make things up
- For billing disputes or account issues, direct users to support@yourcompany.com
- Always confirm you've resolved the user's question before ending

<script src="https://embed.boostgpt.co/widget.js" data-bot-id="YOUR_BOT_UUID"></script>

"Hi! I'm your AI support assistant. Ask me anything about [Product]."
"Need help getting started? I can walk you through setup."
"Questions about pricing or features? I'm here to help!"

// On your backend: generate a signed JWT
const token = jwt.sign(
  { email: user.email, name: user.name },
  'YOUR_SSO_SECRET',
  { expiresIn: '24h' }
);

// Pass to widget
boostgpt.init({
  botId: 'YOUR_BOT_UUID',
  userToken: token
});

// Help page visitors who seem stuck
setTimeout(() => {
  boostgpt.trigger('help_page_stuck', {
    page: window.location.pathname,
    time_on_page: 60
  }, {
    text: 'Looking for something specific? I can help you find it.'
  });
}, 60000);

// Pricing page assistance
if (window.location.pathname === '/pricing') {
  setTimeout(() => {
    boostgpt.trigger('pricing_help', {
      current_plan: getUserPlan()
    }, {
      text: 'Questions about our plans? I can help you choose the right one.',
      delay: 30000
    });
  });
}