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Documentation Index

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AI Chat Widget for SaaS

Add an always-on AI support agent to your website with one script tag. The BoostGPT chat widget gives your users instant help 24/7, trained on your product knowledge — plus proactive triggers that engage users at friction points.

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What You Can Do

Deploy Chat Widget

Add a floating chat bubble to any website — always available for users

Create Events

Define friction points and customize agent responses with context

Proactive Triggers

Show contextual messages when users need help — triggers appear as cards above the widget bubble

Track Analytics

Monitor widget engagement, trigger performance, and conversions

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How It Works

Always-on support: 
User visits your site → Widget bubble appears → User clicks → Instant AI chat
Proactive triggers: 
User hits friction point → Your code calls boostgpt.trigger()
    → Message card appears above bubble → User clicks → Chat opens with context
Example Flow:
  1. User abandons checkout with items in cart
  2. Your code detects this and calls boostgpt.trigger('checkout_abandoned', { cart_value: '$149' })
  3. A message card appears above the widget bubble: “Having trouble checking out?”
  4. User clicks, chat opens — agent already knows their situation and offers help
  5. User completes purchase

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Use Cases

  • Customer Support - Always-on AI agent answering product questions 24/7
  • Checkout Abandonment - Re-engage users who start but don’t complete purchases
  • Onboarding Friction - Help users who get stuck during signup or setup
  • Feature Discovery - Proactively introduce features users might find useful
  • Error Recovery - Offer assistance when users encounter errors

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Get Started

1

Create an Agent

Build an AI agent trained on your product and support content
2

Install the Widget

Add the chat widget script to your website — one line of code
3

Define Events

Create events for each friction point you want to address
4

Add Triggers

Call boostgpt.trigger() when users hit friction points

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Next Steps

Quickstart

Set up your first widget and trigger in 5 minutes

Events Overview

Learn how events and context work

Event Triggers

Proactive messages via the widget

Best Practices

Tips for effective deployment