> ## Documentation Index
> Fetch the complete documentation index at: https://docs.boostgpt.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom

> Support conversations, contacts and help articles. A question asked five times is a page the site has not written yet.

Support conversations, contacts and help articles. A question asked five times is a page the site has not written yet.

## Connecting

In the dashboard, open **Connectors**, find Intercom and press **Connect**. The key you enter is checked against Intercom before anything is saved, so a key that is refused never becomes a connection that fails later.

### What you will need

| Field        | What it is                 |
| ------------ | -------------------------- |
| Access Token | Your Intercom Access Token |

### Getting the credential

1. Log in to [Intercom](https://app.intercom.com)
2. Go to **Settings** → **Developers** → **Developer Hub**
3. Create a new app or select existing app
4. Go to **Configure** → **Authentication**
5. Generate an **Access Token**
6. Copy the generated token

## What an agent can do with it

| Tool                    | What it does                         |
| ----------------------- | ------------------------------------ |
| `get_me`                | Get current user information         |
| `get_contacts`          | List contacts                        |
| `get_contact`           | Get contact by ID                    |
| `create_contact`        | Create a new contact                 |
| `update_contact`        | Update an existing contact           |
| `archive_contact`       | Archive a contact                    |
| `search_contacts`       | Search for contacts                  |
| `get_conversations`     | List conversations                   |
| `get_conversation`      | Get conversation by ID               |
| `create_conversation`   | Create a new conversation            |
| `reply_to_conversation` | Reply to a conversation              |
| `assign_conversation`   | Assign conversation to admin or team |
| `close_conversation`    | Close a conversation                 |
| `open_conversation`     | Reopen a conversation                |
| `get_admins`            | List admins                          |
| `get_teams`             | List teams                           |
| `get_tags`              | List tags                            |
| `create_tag`            | Create a new tag                     |
| `tag_contact`           | Apply tags to a contact              |
| `untag_contact`         | Remove tags from a contact           |
| `create_note`           | Create a note for a contact          |
| `get_notes`             | List notes for a contact             |
| `send_message`          | Send a message to a contact          |

## Useful resources

* [Intercom documentation](https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/)