> ## Documentation Index
> Fetch the complete documentation index at: https://docs.boostgpt.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Built-in Tools
> Everything your agent can do in Agent mode
## What are Built-in Tools?
When your agent runs in **Agent** reasoning mode, it has access to a powerful set of built-in tools. These tools let your agent search knowledge, manage files, remember users, book meetings, capture CRM records, plan complex tasks, and more.
Built-in tools are only available in **Agent** reasoning mode. Switch your agent's reasoning mode in **Settings → Reasoning**.
## Available Tools
### Knowledge & Research
Your agent can search its training data and capture web pages:
| Tool | What it does |
| -------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Search Knowledge** | Searches through your agent's uploaded documents and training data using AI-powered similarity search |
| **Screenshot** | Captures a visual screenshot of any web page — useful for analyzing designs, checking content, or monitoring pages |
| **Web Fetch** | Extracts a web page's text content as structured markdown — useful for reading articles, documentation, or any page content |
### User Memory
When [User Memory](/creators/user-memory) is enabled, your agent can manage what it remembers about each user:
| Tool | What it does |
| ----------------- | ----------------------------------------------------------------------------------------- |
| **Remember** | Saves important details about the user (name, preferences, decisions) to long-term memory |
| **Recall** | Searches through saved memories to find relevant information |
| **List Memories** | Shows all saved memories for the current user |
| **Forget** | Removes a specific memory about the user |
### File Operations
When your agent has access to a [Workspace](/creators/workspaces), it can create and manage files:
| Tool | What it does |
| ---------- | ----------------------------------------------------- |
| **Write** | Creates new files or overwrites existing ones |
| **Read** | Reads file contents (can target specific line ranges) |
| **Edit** | Makes precise, targeted changes to existing files |
| **Search** | Finds patterns across all workspace files using regex |
| **Delete** | Removes files from the workspace |
### Planning
For complex tasks, your agent can create structured plans and execute them step by step:
| Tool | What it does |
| --------------- | --------------------------------------------------------------------- |
| **Create Plan** | Writes a detailed plan document and registers it for tracking |
| **Update Plan** | Modifies the plan, advances to the next step, or marks steps complete |
| **Read Plan** | Checks the current plan's status and progress |
| **Accept Plan** | Submits a draft plan for your approval before execution begins |
Plans always require your approval before the agent starts executing. This gives you a chance to review, modify, or reject the approach.
### Communication
Your agent can interact with users and other agents:
| Tool | What it does |
| ----------------- | ---------------------------------------------------------------------------------------------------------------- |
| **Ask User** | Presents structured questions with selectable options — great for gathering preferences or confirming approaches |
| **Booking Card** | Presents available calendar slots and waits for the visitor to choose a time |
| **Notify User** | Sends a proactive notification when something needs attention |
| **Message Agent** | Sends a message to another agent in your project for cross-agent collaboration |
### Calendar
When **Calendar** is enabled, your agent can turn booking intent into a confirmed event:
| Tool | What it does |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------- |
| **Check Availability** | Finds available meeting slots for a date range, timezone, and duration |
| **Request Booking** | Shows an interactive booking card inside chat and waits for the visitor to pick a slot |
| **Create Event** | Creates the calendar event and sends a confirmation email with an `.ics` file when an attendee email is available |
| **Reschedule Event** | Moves an existing event and sends an updated confirmation when possible |
| **Cancel Event** | Cancels an event and sends a cancellation email when possible |
The booking card waits for visitor input. After a slot is selected, the agent should create the event instead of sending a separate notification as the calendar invite.
### CRM
When **CRM** is enabled, your agent can capture and update lead or customer records:
| Tool | What it does |
| ------------------ | ---------------------------------------------------------------------------- |
| **Create Contact** | Saves a visitor as a CRM contact with name, email, phone, source, and status |
| **Update Contact** | Updates captured contact details as the conversation develops |
| **Create Deal** | Creates a pipeline deal from qualified intent |
| **Create Task** | Creates follow-up work tied to a contact or deal |
### Code Execution
When your agent has access to a [Workspace](/creators/workspaces) and **Code Sandbox** is enabled, it can run code and shell commands:
| Tool | What it does |
| ----------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Command** | Runs shell commands in an isolated sandbox environment (e.g., `npm install`, `python script.py`, `curl`, `wget`). Has access to all workspace files. |
### Automation
Your agent can set up tasks that run on a schedule:
| Tool | What it does |
| ----------------- | ------------------------------------------------------------------------------------- |
| **Schedule Task** | Creates a recurring task that runs automatically (e.g., daily reports, weekly checks) |
### Boost platform tools
The official dashboard assistant, **Boost**, can use internal BoostGPT platform tools to inspect and configure your agents when you ask it to. These tools are user-scoped and are designed for platform operations such as listing agents, checking setup readiness, enabling CRM/calendar/workspace features, publishing agents, applying templates, and preparing test conversations.
Boost will summarize changes before using tools that alter user-facing behavior.
### Reasoning
Your agent has an internal thinking tool:
| Tool | What it does |
| --------- | ------------------------------------------------------------------------------------------------------------------- |
| **Think** | Reasons through a problem step-by-step without showing the thinking to the user — helps the agent plan its approach |
## Tool Approval Levels
Built-in tools have approval levels that control when your agent needs permission or visitor input:
| Level | Behavior | Examples |
| --------------- | ----------------------------------------------- | ---------------------------- |
| **Auto** | Executes immediately without asking | Search, Read, Think, Recall |
| **Input** | Waits for the visitor to respond | Booking Card |
| **Conditional** | May require approval depending on your settings | Write, Edit, Delete, Command |
| **Always** | Always asks for your approval first | Accept Plan, Ask User |
## Best Practices
* Use **Agent** reasoning mode for tasks that require multiple tools (research + writing, reading + editing)
* Let your agent create plans for complex multi-step tasks — review the plan before approving
* Enable **User Memory** for agents with repeat users to provide personalized experiences
* Enable **CRM** and **Calendar** for front office agents that should capture leads and book meetings
* The **Ask User** tool is great for gathering requirements before the agent starts working
* Use **Schedule Task** for automated monitoring, reporting, or maintenance workflows
## Next Steps
Learn about your agent's sandbox file system
How your agent remembers users across conversations
Teach your agent what it needs to know
Detailed parameter schemas for developers